Effective Date: July 14, 2026
Welcome to Kingdom Cookie Company ("Kingdom Cookie Company," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of www.kingdomcookiecompany.com (the "Website"), including all purchases, services, content, features, and products offered through the Website.
By accessing or using this Website, creating an account, or purchasing any products, you agree to be legally bound by these Terms. If you do not agree, please do not use the Website.
You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to purchase products from our Website.
By placing an order, you represent that you have the legal authority to enter into this agreement.
We may revise these Terms at any time.
Updated Terms become effective upon posting to the Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
We strive to display our products, descriptions, pricing, and photographs as accurately as possible.
Because our cookies are handcrafted in small batches, slight variations in appearance, size, texture, and color are normal and do not constitute defects.
Availability is subject to change without notice.
We reserve the right to discontinue products at any time.
All prices are shown in U.S. Dollars.
Prices may change without notice.
Applicable taxes and shipping charges are calculated during checkout.
We reserve the right to correct pricing errors, typographical mistakes, or inaccuracies at any time, including after an order has been submitted.
We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:
If your payment has already been processed, any canceled order will be refunded in accordance with our Refund Policy.
Payments are securely processed through authorized third-party payment processors.
You agree to provide accurate billing information and authorize us to charge your selected payment method for your purchase.
Shipping estimates are approximate and are not guaranteed.
Kingdom Cookie Company is not responsible for delays caused by:
Risk of loss transfers to you upon delivery to the shipping carrier, except where otherwise required by law.
Our products are food items.
Although we make every effort to accurately describe ingredients, our products may contain or come into contact with common allergens, including but not limited to:
Individuals with food allergies should exercise appropriate caution.
Ingredient availability may occasionally change. Customers are responsible for reviewing ingredient information before consuming our products.
Because our products are perishable food items, we generally do not accept returns.
If your order arrives damaged, incorrect, or materially defective, please contact us promptly so we may review the issue and determine an appropriate resolution.
Additional details are provided in our Refund Policy.
All content on this Website, including but not limited to:
is owned by Kingdom Cookie Company or its licensors and is protected by United States intellectual property laws.
No content may be copied, reproduced, modified, distributed, or commercially exploited without our prior written permission.
You agree not to:
If you submit reviews, comments, photographs, testimonials, or other materials, you grant Kingdom Cookie Company a worldwide, perpetual, royalty-free, transferable license to use, reproduce, publish, modify, distribute, and display such content for marketing and business purposes.
You represent that you own or have permission to submit such content.
Our Website may integrate with third-party providers, including payment processors, shipping companies, analytics providers, marketing platforms, and GoDaddy.
We are not responsible for the policies, services, or content of third-party providers.
THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINGDOM COOKIE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.
TO THE MAXIMUM EXTENT PERMITTED UNDER CALIFORNIA LAW, KINGDOM COOKIE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO:
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM, EXCEPT WHERE PROHIBITED BY LAW.
You agree to indemnify, defend, and hold harmless Kingdom Cookie Company, its owners, officers, employees, contractors, affiliates, successors, and agents from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of your violation of these Terms or your misuse of the Website.
PLEASE READ THIS SECTION CAREFULLY.
IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or any purchase from Kingdom Cookie Company shall be resolved exclusively through final and binding arbitration, rather than in court, except for claims that may be brought in small claims court if they qualify.
The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules unless the parties mutually agree otherwise.
The arbitration shall take place in California, unless otherwise required by applicable law or agreed by the parties.
The arbitrator shall have exclusive authority to resolve any dispute regarding the interpretation, applicability, enforceability, or formation of this arbitration provision.
Each party shall bear its own attorneys' fees unless otherwise awarded by the arbitrator under applicable law.
Judgment upon the arbitration award may be entered in any court having jurisdiction.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND KINGDOM COOKIE COMPANY AGREE THAT ALL CLAIMS SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.
YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, MASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING.
These Terms shall be governed exclusively by the laws of the State of California, without regard to conflict of law principles.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Refund Policy, and any other policies posted on the Website, constitute the complete agreement between you and Kingdom Cookie Company regarding use of the Website.
Questions regarding these Terms may be directed to:
Kingdom Cookie Company
Email: sales@kingdomcookiecompany.com
One recommendation I would make before you publish is to add a 30-day informal dispute resolution clause immediately before arbitration. Requiring both parties to attempt to resolve a dispute by written notice before arbitration often reduces legal costs and aligns with current best practices in consumer agreements. It also strengthens the enforceability of the arbitration provision in many situations.
Effective Date: July 14, 2026
At Kingdom Cookie Company, every order is handcrafted in small batches and baked fresh for shipment. Because our products are perishable food items, we do not accept returns. Please read this policy carefully before placing your order.
Our cookies are freshly baked, handcrafted food products intended for immediate enjoyment.
Due to health, safety, and food handling regulations, all sales are considered final once an order has been delivered. We are unable to accept returned food products, regardless of whether they have been opened, except where required by applicable law.
For the protection of all customers and in accordance with food safety standards, Kingdom Cookie Company does not accept returns of cookies or other food products.
Please do not mail products back to us unless we specifically request that you do so.
Any unauthorized returns may be refused or discarded without refund.
For health and food safety reasons, we cannot accept returns of:
If your order arrives damaged, incorrect, or if you believe there is a problem with your order, please contact us as soon as reasonably possible.
To allow us to investigate your request, please include:
Without an order number and supporting photographs, we may be unable to evaluate your request.
Every request is reviewed individually.
Because our products are handcrafted and perishable, refunds and replacements are not guaranteed and are provided solely at the discretion of Kingdom Cookie Company.
Depending on the circumstances, we may choose to:
Nothing in this policy obligates Kingdom Cookie Company to provide a refund, replacement, or credit except where required by applicable law.
Delivery times are estimates and are not guaranteed.
Kingdom Cookie Company is not responsible for delays caused by:
If your shipment arrives visibly damaged, please contact us promptly and include photographs so we can review the situation.
If a refund is approved, it will be issued to the original payment method used for the purchase.
Depending on your financial institution, it may take several business days for the credit to appear on your account.
Original shipping charges are generally non-refundable unless the issue resulted from our error or is otherwise required by law.
Because our cookies are handcrafted shortly after an order is placed, cancellation requests cannot always be accommodated.
If production has begun or the order has shipped, we may be unable to cancel your order.
If you have questions regarding your order, please contact us before taking any further action.
Kingdom Cookie Company
Email: sales@kingdomcookiecompany.com
Please include your order number and clear photographs of any issue so we can review your request as quickly as possible.
We are committed to providing exceptional customer service and will make every reasonable effort to resolve legitimate concerns fairly and promptly.
Kingdom Cookie Company
Copyright © 2026 Kingdom Cookie Company - All Rights Reserved.
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